To get a pre-purchase advice, you may post in our forum
To get a response more promptly, you are recommended to use our Support Center.
We try to answer your questions within 1-10 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
Please note! We do not provide support for our paid services if you do not have a purchase code.
Item support does not include:
Customization and modification.
Support for third-party software not related to our grid, support for other grids and web services.